ShepCentral - Privacy Statement



Effective 7/1/2024

ShepCentral collects data from you as required to perform services and maintain systems related to ShepCentral. This data is collected directly from you and other users of the ShepCentral platform. Data collected depends on the nature of your interactions with ShepCentral and the choices you make, (including privacy settings and the products / features you use). It is your right to choose which services / systems you use and the data you share.

When we ask you to provide personal data, you may decline. Some functions, tasks, systems, etc. of ShepCentral require some personal data to provide you with a service. If you choose not to provide data necessary for the services and systems provided by ShepCentral, you may potentially be precluded from using (or continuing to use) services and systems provided by ShepCentral.

If ShepCentral needs to collect personal data by law or to enter into or carry out a contract with you, and you do not provide that data, we will not be able to enter into the contract; or if this relates to an existing service you are using, we may have to suspend or cancel your use of that service. We will make reasonable effort to notify you if this is (or should become) the case at any time.

When a customer tries, purchases, uses, subscribes, or obtains support for any services or systems provided by ShepCentral, ShepCentral collects data to provide the service / system access, provide the best experiences with our services and systems, operate our business, and communicate with the customer. ShepCentral uses the data we collect to provide you with rich, interactive, and personalized experiences. Service-related data is used to provide services to you, customize the service delivery experience, maintain contact and communication with you and your representatives, and to maintain records necessary for ShepCentral to meet its operational, fiscal, and legal duties and responsibilities. Systems related data is used to assist in the updating, testing & quality assurance tasks, securing, troubleshooting, technical support provisions provided to you, improve & develop our systems,

ShepCentral is not an advertiser and does to actively seek to advertise to you or for you. ShepCentral does not buy or sell data for advertising and/or marketing purposes.

Your data may be used internally. However, we do not share your data externally without your consent (except as required by law or court order). Sharing of your data will be preceded with a written request or intent to share that data (unless it is being done as a requirement of law or court order), and only to the extent stated. You may deny such request that were not initiated by law or court order, however, doing so may impair your ability to use the services and systems of ShepCentral.

Most of the data we collect about you is viewable in your portal account and is generally editable from the portal account. Data that you are unable to edit, as well as data that you would like to have removed altogether must be detailed in writing and submitted as a technical request. Modification and/or removal of certain data may result in suspension or cancelling of services and systems access. A complete list of data we have collected will be made available to you upon request. ShepCentral reserves the right to require you to reimburse the expenses related to provided copies of collected data. The format of the data, and method of delivery is at the sole discretion of ShepCentral. In some cases, your ability to access or control your personal data will be limited, as required or permitted by applicable law.

Cookies are small text files placed on your device to store data that can be recalled by a web server in the domain that placed the cookie. We use cookies and similar technologies for storing and honoring your preferences and settings, enabling you to sign in, combating fraud, analyzing how our products and services perform, and fulfilling other legitimate purposes. We also use web beacons to help deliver cookies and gather usage and performance data. You reserve the right to use controls in your internet browser to limit how the websites you visit can use cookies and to withdraw your consent by clearing or blocking cookies.

If you choose to share services and systems provided by ShepCentral, individuals you share those services and systems access with will have the same access to your data as you have yourself. ShepCentral is not required to restrict the access to your data from being accessed by those you have chosen to share your services and systems access with. Please also note that granting unauthorized accessed to the services and systems provided by ShepCentral may be grounds for the suspension and/or cancelling of that access. If you are uncertain whether a particular service or system allows shared access, you are advised to inquire with ShepCentral. The ability to share access, or the forbiddance to share access, is typically made known by ShepCentral at the time the access is initially granted.

If your services and/or systems access was provided by an organization you are affiliated with, such as an employer or school, that organization can access your data. ShepCentral is not required to restrict the access to your data from being accessed by organizations you are affiliated with who have acquired access to services and systems provided by ShepCentral on your behalf.

Should there ever be a conflict between the ShepCentral Privacy Statement, the Terms of Use Statement, or the terms of any agreement(s) between you and ShepCentral, the Terms of Use Agreement and/or terms of any agreement(s) between you and ShepCentral will control. By using or continuing to use any service or systems access (including the ShepCentral website) you are effectively agreeing to be bound by the ShepCentral Privacy Statement and ShepCentral Terms of Service.